Contract Management Technician

·Professional experience in contract management, Facility Management, supplier management, or similar areas;

·Experience in an industrial context, preferably;

·Knowledge of contract management, cost control, monitoring of service levels, and supplier evaluation;

·Knowledge of SAP and Facility Management management platforms, such as Nextbitt, will be valued;

·Good knowledge of Microsoft 365 tools, namely Excel;

·Driver's license.

·Bachelor's or Master's Degree in Mechanical Engineering, Civil Engineering, Industrial Management, or similar.

·Competitive salary

·25 days of Vacation

·Health Insurance (extendable to the family unit)

·Life Insurance

·Access to a Medical Center, including nutrition, physiotherapy, psychology, among others

·Pension Fund

·Benefits for children from birth until academic studies

·Learning Center, which provides technical and behavioral training to all employees

The Navigator Company intends to strengthen its Facility Management team in Setúbal through the hiring of a Contract Management Technician. The main mission of the role will be to ensure the operational and administrative management of Facility Management contracts, following the performance of service providers, monitoring contracted service levels, and ensuring the correct management of contractual documentation. You will also be responsible for guaranteeing the quality, safety, and compliance of the services provided, contributing to operational efficiency and the continuous improvement of internal services. This is an opportunity to join an economic group with international projection and be part of a dynamic, collaborative, and results-oriented team.

·Follow up and coordinate the execution of services provided by external providers, such as:

oHousekeeping and cleaning;

oSecurity;

oMaintenance of social and administrative facilities;

oCatering;

oSecretarial services;

oMobility.

·Monitor compliance with the conditions defined in the contracts, guaranteeing:

oThe quality of the services provided;

oCompliance with the agreed service levels;

oCompliance with applicable safety standards;

oCompliance with legal, technical, and internal requirements.

·Evaluate supplier performance through the analysis of indicators, identification of deviations, and follow-up of the respective action plans;

·Keep records relating to the services provided up to date and ensure the respective documentary control;

·Create and follow up on purchase orders and register entries of services or goods in SAP;

·Identify and register irregular situations, non-conformities, or complaints reported by internal customers;

·Follow up on the resolution of occurrences with suppliers and communicate the respective status to the parties involved;

·Manage requests and occurrences registered on the Nextbitt platform, ensuring their correct forwarding, follow-up, and closure;

·Collaborate with suppliers in the optimization of services and in the implementation of continuous improvement actions;

·Prepare periodic follow-up reports, including performance indicators, service levels, costs, occurrences, and action plans;

·Monitor Facility Management operating costs, ensuring alignment with the approved budget for the local operation.

Location: Portugal, Setúbal

Contract Type: Permanent

Company: The Navigator Company

·Good communication and relationship skills with internal customers, suppliers, and other parties involved;

·Negotiation skills and ability to manage different interests and priorities;

·Customer and service quality orientation;

·Analytical, organizational, and planning skills;

·Proactivity in identifying and resolving problems;

·Perseverance and ability to follow up on actions until their conclusion;

·Collaborative spirit and teamwork;

·Orientation towards results, operational efficiency, and continuous improvement.

Join The Navigator Company and Make a Difference!

At The Navigator Company, we do not just manufacture paper, tissue, sustainable packaging, or bioenergy. We create solutions that help build a more sustainable future for everyone.

We are a global company, driven by innovation, cutting-edge technology and, above all, by the talent of our people. We are committed to sustainability, the protection of biodiversity and the reduction of carbon emissions, but we know that our greatest investment is always in those who work with us.

Here, you will find a dynamic working environment that promotes professional growth, work-life balance and continuous development. Together, we work to leave a better planet for future generations.

Consult all open opportunities on our website and be part of our Team.