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On-site in ONEGS Porto·Added today (last checked 20 Oct)
ONE group solutions
4 open roles
Overview
- Work mode
- On-site, ONEGS Porto
- Contract
- Permanent contract
- Languages
- French, Portuguese
Skills
Nice to have
Requirements
- 0 to 3 years of experience in IT support, service desk or related ICT roles.
- Familiarity with Microsoft 365 applications and workplace technologies.
- Basic knowledge of Windows, networking concepts and endpoint devices.
- Understanding of ITIL concepts is advantageous.
- Previous experience within financial services is beneficial.
- Fluent English required. French, Portuguese are an advantage.
- Strong customer service and troubleshooting skills.
- Service-oriented mindset.
- Attention to detail.
- Eagerness to learn and develop technical skills.
- Strong communication skills.
- Organized and reliable.
- Collaborative team player.
Pay & benefits
- An entrepreneurial working environment in a young and motivated team.
- A multicultural environment where we promote diversity, talent & ideas.
- The ability to work and interact with a wide variety of specialists.
- Internal training and career development.
The role
The ICT Support & Operations Specialist provides first-line support to end users and assists in the day-to-day operation of the Group's ICT environment.
The role focuses on user support, device provisioning, onboarding and offboarding activities, asset management, access administration and maintaining accurate ICT records. It offers an excellent opportunity to develop technical and operational expertise within a regulated financial services environment.
Local management may help set daily priorities for this role, depending on the location.
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