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ITSM/ESM Consultant (Lisbon)

Hybrid in Lisbon·Added today (last checked 12 Oct)

Noesis

99 open roles

Overview

Job details

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Be near Lisbon for hybrid days

    No relocation package mentioned.

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

  • Good knowledge of ITSM/ESM solutions (OpenText SMAX, ServiceNow, Jira Service Management or equivalent platforms)
  • Experience in CMDB, including definition and design of data models
  • Knowledge of CRUD and Javascript (valued, but not mandatory)
  • Minimum of 3 years of experience
  • Good knowledge of the ITIL 5 framework.

The role

What you'll do

  • Implementation and administration of ITSM/ESM platforms (OpenText SMAX, ServiceNow, Jira Service Management or equivalent platforms)
  • Monitoring and improvement of implemented processes
  • Design and implementation of workflows, custom fields, automation rules, dashboards, reports and SLAs
  • Development of integrations with external systems/applications via REST API (CRUD)
  • Implementation and administration of the CMDB, as well as reconciliation with other data sources (Discovery, Intune, SCCM, among others).

description

Noesis is looking for the following profile:

About Noesis

Industry
IT Consulting
Website
noesis.pt

In their own words

Additional information

If you meet these conditions and would like to join an innovative organization that continuously invests in the training of its talents, send us your application.

Join us. Let’s innovate together!

All our recruitment and selection processes are based on equal opportunity, valuing the competence and potential of each person and ensuring that no candidate is discriminated against based on gender, ethnicity, sexual orientation, age, religion, or physical condition.

- Advertisement created under Law No. 4 / 2019, of January 10th

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