Perform customer service activities, responding to their needs and providing appropriate information;
Develop the operations underlying the activities carried out in Banco CTT Stores, particularly regarding financial and banking services, ensuring compliance with established procedures and standards;
Promote the marketing of products/services in the Stores, identifying customer needs and seeking to introduce them to those that best suit their profile;
Proactively promote the sale and placement of products and services, seeking new business opportunities;
Manage the customer portfolio, maximizing business, promoting the cross-selling of products and services, and customer loyalty;
Collaborate actively in achieving commercial objectives and executing campaigns, with a view to growing the overall results of the Store.

Profile

Strong communication skills;
Ease of interpersonal relationships and teamwork;
Strong commercial orientation and drive to work towards objectives;
Customer and Business orientation;
Proactivity, energy, and personal dynamism;
Computer literacy from a user perspective.

About CTT

Industry: Postal Services and Logistics
Website: ctt.pt

In their own words

Additional information

It is CTT's objective that equal opportunity, inclusion, diversity, work-life balance, and gender equality are an integral part of its DNA. Bringing together people with diverse profiles, knowledge, and curricular areas, with different cultures, genders, and ages, enriches the organization, stimulates creativity and innovation, contributes to the strengthening of human potential and to greater quality in decision-making processes, enhancing the creation of value for stakeholders.

All open roles at CTT